FRANKLIN, NH [MARCH 6, 2018] - Franklin Savings Bank honored three employees with a 2017
Vision Award, a distinction presented each year to individuals who make a difference with their
customers and co-workers by epitomizing the bank's vision. This year's recipients are Nancy
Watson, Branch Manager, Taylor D'Italia, Marketing Specialist, and Douglas Morin, Facilities
Manager. The awards were given at the bank's annual Employee Recognition Night.
"I am honored to recognize Nancy, Taylor and Doug along with their peers as this year's recipients
of our annual Vision Award," remarked Ron Magoon, President & CEO. "They truly demonstrate
their commitment to being the very best at what they do, each and every day. Their dedication has
a meaningful impact on the success of the bank and the lives of our customers."
Nancy Watson, Branch Manager of the bank's Boscawen office, has been observed by her staff as
someone who possesses a tremendous amount of compassion for her customers. She embodies
what customer service is at FSB! Nancy truly does go above and beyond for her customers. For
example, she will bake homemade edibles for her customers and staff to enjoy every Friday.
Customers will often stop by the office just to indulge in the treats as well as chat with her and the
staff. Under her leadership, she is also committed to her staff's professional growth and
development and takes the time to connect with each one on a personal level.
Next, Taylor D'Italia, Marketing Specialist, was praised for her can-do attitude, smile and upbeat
demeanor. Even when she has a full plate, she always treats her co-workers like they are her
absolute priority when soliciting her assistance on a project. Her willingness and enthusiasm
towards accepting new responsibilities as well as tackling new challenges is very much appreciated
by her peers throughout the organization.
Lastly, as the Facilities Manager for a growing bank, Doug Morin has a lot of responsibilities in his
role. His position requires a lot of prioritizing as he has to coordinate the work for several locations,
stretching from Bristol to Merrimack and over into Rochester. It's not unusual to find him spending
weekends and evenings completing tasks for the bank - all in an effort to minimize any impact to
the staff and our customers. He'll often arrive to work early each day to resolve maintenance issues
before the offices open for the day and isn't reluctant to stay late into the evening to meet a project
deadline.
Posted 3/6/18